This intensive preparation program is designed to equip experienced professionals with the knowledge and confidence to pass the ASQ CMQ/OE certification exam. The course provides a comprehensive review of the Body of Knowledge (BoK), reinforces practical application, and offers insight into both the multiple-choice and constructed-response components of the exam. Participants will explore leadership principles, quality management tools, strategic planning, and organizational performance improvement concepts.

Learning Objectives

By the end of this course, participants will be able to:

• Review and understand all major topics within the CMQ/OE Body of Knowledge.
• Practice answering sample exam questions with confidence.
• Identify personal knowledge gaps and strengthen areas of improvement.
• Develop strategies for approaching the constructed-response portion of the exam.
• Apply management and leadership practices aligned with organizational excellence.

Who Should Attend

• Quality managers and team leaders
• Experienced professionals preparing for the CMQ/OE certification exam
• Professionals seeking to deepen their expertise in organizational excellence and leadership
• Individuals responsible for quality systems, process improvement, or strategic execution
• Those involved in quality systems and business excellence initiative

The Certificate in Costing and Profitability Analysis (CCPA) is an in-depth, application-driven program designed to equip professionals with advanced tools to understand cost behavior, design effective costing systems, and perform multi-dimensional profitability analysis. The course enables participants to move beyond traditional accounting views of cost and profit, toward a strategic perspective that supports pricing, product mix, customer portfolio, and resource allocation decisions.

Participants will learn how to analyze costs across products, services, customers, and business units, identify true value drivers, and implement data-informed strategies to improve margins, efficiency, and financial sustainability. The program integrates advanced costing methods, performance analysis, and emerging analytics approaches to support high-quality management and executive decision-making.

 
Who Should Attend

This program is designed for:

• Finance managers, management accountants, and cost accountants
• FP&A professionals and business analysts
• Operations, supply chain, and production managers
• Project and program managers with financial responsibility
• Pricing, commercial, and strategy professionals
• Consultants and internal improvement specialists
• Professionals preparing for senior finance or business leadership roles

Learning Objectives

By the end of this program, participants will be able to:

• Analyze cost behavior and apply cost-volume-profit models to decision-making
• Design and evaluate costing systems and cost allocation methods
• Implement Activity-Based Costing to reveal true cost drivers
• Conduct product, customer, and business unit profitability analysis
• Apply multi-criteria approaches to profitability decisions
• Perform advanced variance analysis and performance measurement
• Develop strategic cost management and margin improvement initiatives
• Use advanced reporting and analytics to support executive decisions
• Apply techno-economic and sustainability perspectives to cost and profit analysis

Product management is the function responsible for championing new products throughout the front end of the product lifecycle, from inception through to launch. It is the "go-to" function that orchestrates internal activities and ensures the best possible outcome for the product. On this course, you will discover best practice in product management that you can apply in your organization to improve the success rate of your products. The course will be highly interactive and will include numerous exercises that reinforce the key points.
 

KEY BENEFITS OF ATTENDING

• Prepare for, and take the exam to become an AIPMM Certified Product Manager™ and/or a Certified Product Marketing Manager™
• Benefit from a higher level of credibility and differentiation amongst your peers
• Understand best practice in product management and product marketing, and how they can apply to your organization
• Manage the front end (idea, concept, development, test, launch and the commercialization phase (launch, growth, maturity, decline) of the product lifecycle more effectively

WHO SHOULD ATTEND?

This exam preparation course is ideal for people who wish to refresh their memory on sound principles and practices, while preparing for the exam to gain the Certified Product Manager™ credential.

Middle managers operate at the most critical level of any organization—where strategy meets execution, and where leadership presence directly shapes culture, performance, and engagement. ILM – The Confident Manager (TCM) is an ILM-accredited leadership development program designed to equip mid-level managers with the mindset, skills, and tools to lead with confidence, clarity, and impact.

This program blends strategic thinking with practical leadership execution. It supports managers in strengthening their leadership identity, building trust, influencing across functions, making informed decisions, and navigating complex people and performance challenges. Through structured modules, experiential activities, real leadership scenarios, and applied frameworks, participants develop the presence and capability to move beyond operational management into influential, confident leadership.

The program is ideal for managers ready to step beyond supervision into broader leadership responsibility—driving alignment, accountability, and sustainable results.

Who This Training Is For

This program is designed for:

• Mid-level managers leading departments, units, projects, or cross-functional teams
• Supervisors transitioning into broader leadership and managerial responsibilities
• NGO, corporate, and SME professionals managing people, processes, and performance
• Team leaders seeking to strengthen leadership presence, influence, and confidence
• Professionals pursuing an internationally recognized ILM leadership certification

 

Training Objective

The objective of this program is to develop confident, capable middle managers who can lead people, teams, and performance with clarity, credibility, and emotional intelligence.

By focusing on leadership identity, strategic alignment, influence, coaching, decision-making, and change leadership, the program aims to strengthen participants’ ability to navigate complexity, drive accountability, empower teams, and contribute meaningfully to organizational success.

Training Outcomes

By the end of this program, participants will be able to:

1. Develop a confident leadership identity grounded in values, self-awareness, and professional presence.
2. Align team goals and performance with organizational strategy and priorities.
3. Apply emotional intelligence to strengthen influence, relationships, and leadership impact.
4. Make sound decisions using structured problem-solving and critical-thinking approaches.
5. Use coaching techniques to develop people, unlock potential, and build ownership.
6. Delegate effectively, manage priorities, and optimize personal and team productivity.
7. Lead teams through change and uncertainty with resilience and clarity.
8. Conduct performance and feedback conversations that drive accountability, growth, and engagement.

Product marketing is the function responsible for ensuring the success of the product in the marketplace. It starts with a successful launch and continues as the product moves through growth, maturity and eventual decline. It is the function that initiates pricing actions, product Focused marketing communications activities and represents the product to sales people, the channel and often to the customers. During this course, you will discuss best practice in product marketing that you can apply in your organization to improve the success rate of your products. The course will be highly interactive and will include numerous exercises that reinforce the key points.
 

KEY BENEFITS OF ATTENDING

• Prepare for, and take the exam to become an AIPMM Certified Product Marketing Manager™
• Benefit from a higher level of credibility and differentiation amongst your peers
• Understand best practice in product management and product marketing, and how they can apply to your organization
• Manage the front end (idea, concept, development, test, launch and the commercialization phase (launch, growth, maturity, decline) of the product lifecycle more effectively

WHO SHOULD ATTEND?

This exam preparation course is ideal for people who wish to refresh their memory on sound principles and practices, while preparing for the exam to gain the Certified Product Marketing Manager™ (CPMM) credential.

This program is designed to provide you the opportunity to demonstrate your mastery of the body of knowledge relating to the basics of the supply chain.  Foundational topics, theories, decision aids, strategies, etc. will be presented in a clear and concise manner.  Specifically, some of the topics presented are Sourcing, the role of inventory in the supply chain, MRP, and Transportation. Beyond these specific supply chain topics, related issues such as Team dynamics, Sustainability, Lean and continuous improvement tools, will be presented. A CSCA designation demonstrates your expertise.

Perfect Program For

• Entry level supply chain professionals.​
• Organizations in need of a baseline common language for their supply chain team.
• Individuals involved in supply chain improvement projects or systems implementation (eg.  ERP, Lean, etc).
• Proactive individuals looking to stand out in the eyes of recruiters or current employers.

The Certified Six Sigma Black Belt (CSSBB) is a globally recognized credential that demonstrates advanced proficiency in Six Sigma methodology, leadership, and data-driven decision-making. Black Belts are responsible for managing significant improvement projects and leading Six Sigma teams. This program equips professionals with comprehensive knowledge and skills across the DMAIC framework, Lean concepts, and strategic problem-solving techniques necessary for organizational transformation.

Learning Objectives

By the end of this course, participants will be able to:

• Lead and manage Six Sigma projects across various organizational functions.
• Apply advanced statistical and analytical tools to improve processes.
• Integrate Lean principles and Six Sigma tools for operational excellence.
• Identify, define, and solve complex quality issues using the DMAIC framework.
• Train and mentor team members and Green Belts.
• Effectively use data-driven decision-making and risk management techniques.
• Prepare confidently for the ASQ CSSBB certification exam.

Who Should Attend

• Senior Quality Professionals
• Process Improvement Specialists
• Project Managers and Engineers
• Operations and Manufacturing Managers
• Professionals preparing for the ASQ CSSBB exam
• Those involved in quality systems and business excellence initiative

CIPS Level 2 is the first of CIPS entry level qualifications and is suitable for those who want to specialize in a specific occupation, occupational area or technical role. It will prepare learners for work by giving them the opportunity to develop sector-specific knowledge, technical and practical skills, and to apply these skills in work-related environments. This qualification supports learners within operational roles within the procurement and supply profession.

Who is it for?

For anyone new to the profession, with little or no business experience and those aspiring to move into a career in procurement and supply.
It is also ideal for managers in other professions and business leaders or entrepreneurs who need to understand how procurement should function and its overall impact on business success.

What will you learn?

Come away with a clear knowledge and understanding of facts, procedures and processes related to procurement and supply. You’ll be able to effectively interpret information and ideas, and learn how to identify, gather and use relevant information.
 

Learning Modules

• Module 1: Introducing Procurement & Supply
• Module 2: Procurement & Supply Operations
• Module 3: Stakeholder Relationships
• Module 4: Systems Technology
• Module 5: Inventory, Logistics & Expediting