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CSSGB

Certified Six Sigma Green Belt

October 2026 Online

The Certified Six Sigma Green Belt (CSSGB) is a globally recognized certification designed for professionals who are involved in quality improvement projects and process optimization. This comprehensive program provides participants with a solid foundation in Six Sigma methodologies, tools, and techniques to lead small to medium-sized improvement initiatives or support Black Belt-led projects. The course follows the ASQ Body of Knowledge (BoK) and equips learners with practical skills to analyze processes, identify root causes of defects, and implement sustainable solutions using the DMAIC (Define, Measure, Analyze, Improve, Control) framework.
 

Learning Objectives

  • The overall course goal is to refresh your knowledge and help you in your preparation for the ASQ Six Sigma Green Belt Certification examination. With this course, you will be able to:
    • Identify and take remedial action on gaps in your understanding of the CSSGB Body of Knowledge (BOK)
    • Answer practice questions similar to the actual CSSGB certification exam

 

Who Should Attend?

Experienced Green Belts, individuals supporting Six Sigma projects, and/or individuals looking to achieve their ASQ Six Sigma Green Belt certification.

ILM - FS

ILM Recognized Program - Frontline Supervisor

October 2026 Ramallah

Stepping into a frontline supervisory role marks a critical transition—from focusing primarily on tasks to being responsible for people, performance, and daily operational results. ILM – Frontline Supervisor (FS) is an ILM-accredited, practice-driven development program designed to equip supervisors with the essential leadership, communication, and operational management skills required to succeed at the frontline level.

This program addresses the real challenges supervisors face every day: planning work, coordinating teams, handling people issues, solving problems, ensuring standards, and maintaining productivity. Through structured learning modules, hands-on exercises, realistic workplace scenarios, and practical tools, participants develop the confidence and competence to lead teams effectively, respond constructively to challenges, and drive consistent performance.

The program prepares supervisors to move beyond task supervision into professional frontline leadership—strengthening accountability, motivation, safety, and operational excellence.

Who This Training Is For

This program is designed for:

  • First-line, shift, and site supervisors
  • Team leaders and coordinators responsible for operational staff
  • Technical or functional staff promoted into supervisory roles
  • Operations, production, field, facility, warehouse, and project supervisors
  • Supervisors in NGOs, private sector organizations, and public institutions
  • Professionals seeking an internationally recognized ILM supervisory certification

 

Training Objective

The objective of this program is to equip frontline supervisors with the mindset, core supervisory competencies, and practical tools required to effectively manage people and daily operations.

By focusing on essential supervisory responsibilities—such as task planning, communication, motivation, performance monitoring, and problem-solving—the program aims to strengthen supervisory effectiveness, improve team performance, enhance workplace relationships, and contribute to consistent operational results and organizational success.

Training Outcomes

By the end of this program, participants will be able to:

  1. Understand their supervisory role, responsibilities, and leadership impact.
  2. Apply practical planning techniques to organize work, set priorities, and manage daily operations.
  3. Communicate instructions, expectations, and feedback clearly and confidently.
  4. Motivate team members and encourage responsibility, engagement, and accountability.
  5. Monitor performance, follow up on tasks, and address gaps constructively.
  6. Apply structured problem-solving and decision-making approaches to operational challenges.
  7. Handle conflict, resistance, and difficult situations professionally.
  8. Lead by example, demonstrating integrity, fairness, safety awareness, and professionalism.
CSCP

Certified Supply Chain Professional

October 2026 Online

The CSCP is a globally respected certification that equips professionals with the knowledge and tools to manage and optimize end-to-end supply chain activities. Developed by ASCM, the world’s leading supply chain organization, this program provides a comprehensive understanding of global supply chain operations, helping professionals align supply chain strategies with business goals, enhance performance, reduce risks, and implement best practices across planning, sourcing, production, logistics, and customer relationships.
Earning the CSCP credential validates your ability to lead supply chain transformations and contributes to achieving measurable business results in today’s competitive and digital economy.

Perfect For:

  • Mid to senior-level supply chain professionals
  • ERP and supply chain technology consultants
  • Supply chain analysts, planners, and managers
  • Professionals seeking global supply chain mastery


Learning Objectives:

  • Master end-to-end supply chain principles and strategy
  • Improve demand planning, inventory, and S&OP processes
  • Optimize logistics, warehousing, and global trade compliance
  • Lead sustainable and technology-enabled supply chains
  • Manage supply chain risk, relationships, and performance
  • Align operations with strategic business goals


The CSCP learning journey is organized into eight comprehensive modules that cover every aspect of the global supply chain—from planning and sourcing to logistics, risk management, and sustainability. Each module is designed to build practical knowledge and strategic insight.

Detailed descriptions of all modules are available inside the course brochure.

CAFA

Certificate in Advanced Feasibility Analysis

October 2026 Ramallah

The Certificate in Advanced Feasibility Analysis (CAFA) is a high-level, analytically rigorous program designed to strengthen participants’ ability to evaluate complex business ideas, investments, and strategic initiatives. The course develops a holistic feasibility mindset that integrates market, technical, financial, operational, risk, and sustainability dimensions into a single decision framework.

Participants will move beyond basic business case development to advanced feasibility practices, including probabilistic modeling, simulation, sensitivity analysis, and data-driven decision tools. The program emphasizes real-world executive decision contexts—capital investments, new ventures, expansions, public and private projects—enabling participants to make structured, evidence-based go/no-go decisions and translate feasibility results into actionable strategies and business plans.

 
Who Should Attend

This program is designed for:

  • Strategy, investment, and business development managers
  • Finance leaders, corporate planners, and FP&A professionals
  • Project, program, and portfolio managers
  • Entrepreneurs and venture leaders
  • Senior managers involved in capital and growth decisions
  • NGO and development professionals evaluating large initiatives
  • Professionals working in consulting, PMOs, and investment committees

Learning Objectives

By the end of this program, participants will be able to:

  • Apply structured feasibility frameworks aligned with strategic objectives
  • Conduct integrated market, technical, financial, and operational feasibility assessments
  • Build and interpret financial and economic feasibility models
  • Apply simulation and probabilistic techniques to evaluate uncertainty
  • Perform sensitivity, scenario, and risk analyses
  • Evaluate sustainability, ESG, and social feasibility dimensions
  • Use data-driven and AI-enabled tools to strengthen feasibility studies
  • Recognize and mitigate behavioral and cognitive biases in decision-making
  • Translate feasibility results into executive-level recommendations and business cases
CBM

Certified Brand Manager

October 2026 Ramallah

The Certified Brand Manager™ programme is your gateway to mastering the art and science of brand management. This intensive course delves deep into the critical roles and responsibilities of a brand manager, equipping you with the knowledge and skills to strengthen brand identity, enhance customer relationships, and drive long-term business success.

You will explore key organisational interfaces that influence brand performance and gain a strategic understanding of branding elements—such as brand attributes, personality, and core values—that contribute to market dominance.

 

Benefits of Attending

  • Define key brand management concepts, including brand equity, brand positioning, and brand architecture
  • Identify the critical roles and responsibilities of a Certified Brand Manager within an organisation
  • Analyse the impact of brand elements—such as personality, attributes, and values—on customer perception and loyalty
  • Evaluate brand performance using key metrics and industry-standard frameworks
  • Apply proven strategies to enhance brand equity and maximise long-term value

 

Who Should Attend?

The AIPMM Certified Brand Manager™ course is ideal for professionals responsible for building, managing, and growing a brand’s market presence. It is designed for individuals seeking to strengthen their strategic brand management skills and gain industry-recognised certification. Ideal job roles include:

  • Brand Managers - Looking to refine their skills and gain a globally recognised certification
  • Product Managers - Seeking to integrate strong brand strategies into product marketing
  • Marketing Managers and Directors - Wanting to enhance brand positioning and customer engagement strategies
  • Digital Marketing Professionals - Focused on building brand presence across digital channels
CSCA

Certified Supply Chain Analyst

October 2026 Ramallah

This program is designed to provide you the opportunity to demonstrate your mastery of the body of knowledge relating to the basics of the supply chain.  Foundational topics, theories, decision aids, strategies, etc. will be presented in a clear and concise manner.  Specifically, some of the topics presented are Sourcing, the role of inventory in the supply chain, MRP, and Transportation. Beyond these specific supply chain topics, related issues such as Team dynamics, Sustainability, Lean and continuous improvement tools, will be presented. A CSCA designation demonstrates your expertise.

 

Perfect Program For

  • Entry level supply chain professionals.​
  • Organizations in need of a baseline common language for their supply chain team.
  • Individuals involved in supply chain improvement projects or systems implementation (eg.  ERP, Lean, etc).
  • Proactive individuals looking to stand out in the eyes of recruiters or current employers.
PMP

Project Management Professional

October 2026 Online

If you are taking this course, you probably have some professional exposure to the duties of a project manager, or you may be considering embarking on a career in professional project management. Your ability as a project manager to demonstrate best practices in project management—both on the job and through professional certification—is becoming the standard to compete in today’s fast-paced and highly technical workplace. In this course, you will apply the generally recognized practices of project management acknowledged by the Project Management Institute (PMI) to successfully manage projects.


What Can a PMP® Credential Do for You?
Project managers who have proven skills and experience can find exciting, high-visibility opportunities in a wide range of fields. This course is specifically designed to provide you with the proven, practical body of project management knowledge and skills that you need to demonstrate project management mastery on the job.
Additionally, this course can be a significant part of your preparation for the Project Management Professional (PMP)® Certification Exam. The skills and knowledge you gain in this course will help you avoid making costly mistakes and increase your competitive edge in the project management profession.

Target Audience 
This course is designed for individuals who have on-the-job project management experience regardless of whether their formal job role is project manager, who are not certified professionals, and who might or might not have received formal project management training.
The course enables candidates to develop professionally, increase their project management skills, apply a formalized and standards-based approach to project management, and seek career advancement by moving into a formal project manager job role, as well as to apply for the Project Management Professional (PMP)® certification.

CMQ/OE

Certified Manager of Quality/Organizational Excellence

November 2026 Online

This intensive preparation program is designed to equip experienced professionals with the knowledge and confidence to pass the ASQ CMQ/OE certification exam. The course provides a comprehensive review of the Body of Knowledge (BoK), reinforces practical application, and offers insight into both the multiple-choice and constructed-response components of the exam. Participants will explore leadership principles, quality management tools, strategic planning, and organizational performance improvement concepts.

Learning Objectives

By the end of this course, participants will be able to:

  • Review and understand all major topics within the CMQ/OE Body of Knowledge.
  • Practice answering sample exam questions with confidence.
  • Identify personal knowledge gaps and strengthen areas of improvement.
  • Develop strategies for approaching the constructed-response portion of the exam.
  • Apply management and leadership practices aligned with organizational excellence.


Who Should Attend

  • Quality managers and team leaders
  • Experienced professionals preparing for the CMQ/OE certification exam
  • Professionals seeking to deepen their expertise in organizational excellence and leadership
  • Individuals responsible for quality systems, process improvement, or strategic execution
  • Those involved in quality systems and business excellence initiative

 

CCPA

Certificate in Costing and Profitability Analysis

November 2026 Ramallah

The Certificate in Costing and Profitability Analysis (CCPA) is an in-depth, application-driven program designed to equip professionals with advanced tools to understand cost behavior, design effective costing systems, and perform multi-dimensional profitability analysis. The course enables participants to move beyond traditional accounting views of cost and profit, toward a strategic perspective that supports pricing, product mix, customer portfolio, and resource allocation decisions.

Participants will learn how to analyze costs across products, services, customers, and business units, identify true value drivers, and implement data-informed strategies to improve margins, efficiency, and financial sustainability. The program integrates advanced costing methods, performance analysis, and emerging analytics approaches to support high-quality management and executive decision-making.

 
Who Should Attend

This program is designed for:

  • Finance managers, management accountants, and cost accountants
  • FP&A professionals and business analysts
  • Operations, supply chain, and production managers
  • Project and program managers with financial responsibility
  • Pricing, commercial, and strategy professionals
  • Consultants and internal improvement specialists
  • Professionals preparing for senior finance or business leadership roles


Learning Objectives

By the end of this program, participants will be able to:

  • Analyze cost behavior and apply cost-volume-profit models to decision-making
  • Design and evaluate costing systems and cost allocation methods
  • Implement Activity-Based Costing to reveal true cost drivers
  • Conduct product, customer, and business unit profitability analysis
  • Apply multi-criteria approaches to profitability decisions
  • Perform advanced variance analysis and performance measurement
  • Develop strategic cost management and margin improvement initiatives
  • Use advanced reporting and analytics to support executive decisions
  • Apply techno-economic and sustainability perspectives to cost and profit analysis
CPM

Certified Product Manager

November 2026 Ramallah

Product management is the function responsible for championing new products throughout the front end of the product lifecycle, from inception through to launch. It is the "go-to" function that orchestrates internal activities and ensures the best possible outcome for the product. On this course, you will discover best practice in product management that you can apply in your organization to improve the success rate of your products. The course will be highly interactive and will include numerous exercises that reinforce the key points.
 

KEY BENEFITS OF ATTENDING

  • Prepare for, and take the exam to become an AIPMM Certified Product Manager™ and/or a Certified Product Marketing Manager™
  • Benefit from a higher level of credibility and differentiation amongst your peers
  • Understand best practice in product management and product marketing, and how they can apply to your organization
  • Manage the front end (idea, concept, development, test, launch and the commercialization phase (launch, growth, maturity, decline) of the product lifecycle more effectively

 

WHO SHOULD ATTEND?

This exam preparation course is ideal for people who wish to refresh their memory on sound principles and practices, while preparing for the exam to gain the Certified Product Manager™ credential.

ILM - TCM

ILM Recognized Program - The Confident Manager

November 2026 Ramallah

Middle managers operate at the most critical level of any organization—where strategy meets execution, and where leadership presence directly shapes culture, performance, and engagement. ILM – The Confident Manager (TCM) is an ILM-accredited leadership development program designed to equip mid-level managers with the mindset, skills, and tools to lead with confidence, clarity, and impact.

This program blends strategic thinking with practical leadership execution. It supports managers in strengthening their leadership identity, building trust, influencing across functions, making informed decisions, and navigating complex people and performance challenges. Through structured modules, experiential activities, real leadership scenarios, and applied frameworks, participants develop the presence and capability to move beyond operational management into influential, confident leadership.

The program is ideal for managers ready to step beyond supervision into broader leadership responsibility—driving alignment, accountability, and sustainable results.


Who This Training Is For

This program is designed for:

• Mid-level managers leading departments, units, projects, or cross-functional teams
• Supervisors transitioning into broader leadership and managerial responsibilities
• NGO, corporate, and SME professionals managing people, processes, and performance
• Team leaders seeking to strengthen leadership presence, influence, and confidence
• Professionals pursuing an internationally recognized ILM leadership certification

 

Training Objective

The objective of this program is to develop confident, capable middle managers who can lead people, teams, and performance with clarity, credibility, and emotional intelligence.

By focusing on leadership identity, strategic alignment, influence, coaching, decision-making, and change leadership, the program aims to strengthen participants’ ability to navigate complexity, drive accountability, empower teams, and contribute meaningfully to organizational success.

 

Training Outcomes

By the end of this program, participants will be able to:

  1. Develop a confident leadership identity grounded in values, self-awareness, and professional presence.
  2. Align team goals and performance with organizational strategy and priorities.
  3. Apply emotional intelligence to strengthen influence, relationships, and leadership impact.
  4. Make sound decisions using structured problem-solving and critical-thinking approaches.
  5. Use coaching techniques to develop people, unlock potential, and build ownership.
  6. Delegate effectively, manage priorities, and optimize personal and team productivity.
  7. Lead teams through change and uncertainty with resilience and clarity.
  8. Conduct performance and feedback conversations that drive accountability, growth, and engagement.

 

CPMM

Certified Product Marketing Manager

November 2026 Ramallah

Product marketing is the function responsible for ensuring the success of the product in the marketplace. It starts with a successful launch and continues as the product moves through growth, maturity and eventual decline. It is the function that initiates pricing actions, product Focused marketing communications activities and represents the product to sales people, the channel and often to the customers. During this course, you will discuss best practice in product marketing that you can apply in your organization to improve the success rate of your products. The course will be highly interactive and will include numerous exercises that reinforce the key points.
 

KEY BENEFITS OF ATTENDING

  • Prepare for, and take the exam to become an AIPMM Certified Product Marketing Manager™
  • Benefit from a higher level of credibility and differentiation amongst your peers
  • Understand best practice in product management and product marketing, and how they can apply to your organization
  • Manage the front end (idea, concept, development, test, launch and the commercialization phase (launch, growth, maturity, decline) of the product lifecycle more effectively

 

WHO SHOULD ATTEND?

This exam preparation course is ideal for people who wish to refresh their memory on sound principles and practices, while preparing for the exam to gain the Certified Product Marketing Manager™ (CPMM) credential.

CSCA

Certified Supply Chain Analyst

December 2026 Online

This program is designed to provide you the opportunity to demonstrate your mastery of the body of knowledge relating to the basics of the supply chain.  Foundational topics, theories, decision aids, strategies, etc. will be presented in a clear and concise manner.  Specifically, some of the topics presented are Sourcing, the role of inventory in the supply chain, MRP, and Transportation. Beyond these specific supply chain topics, related issues such as Team dynamics, Sustainability, Lean and continuous improvement tools, will be presented. A CSCA designation demonstrates your expertise.

 

Perfect Program For

  • Entry level supply chain professionals.​
  • Organizations in need of a baseline common language for their supply chain team.
  • Individuals involved in supply chain improvement projects or systems implementation (eg.  ERP, Lean, etc).
  • Proactive individuals looking to stand out in the eyes of recruiters or current employers.
CSSBB

Certified Six Sigma Black Belt

December 2026 Online

The Certified Six Sigma Black Belt (CSSBB) is a globally recognized credential that demonstrates advanced proficiency in Six Sigma methodology, leadership, and data-driven decision-making. Black Belts are responsible for managing significant improvement projects and leading Six Sigma teams. This program equips professionals with comprehensive knowledge and skills across the DMAIC framework, Lean concepts, and strategic problem-solving techniques necessary for organizational transformation.

 

Learning Objectives

By the end of this course, participants will be able to:

  • Lead and manage Six Sigma projects across various organizational functions.
  • Apply advanced statistical and analytical tools to improve processes.
  • Integrate Lean principles and Six Sigma tools for operational excellence.
  • Identify, define, and solve complex quality issues using the DMAIC framework.
  • Train and mentor team members and Green Belts.
  • Effectively use data-driven decision-making and risk management techniques.
  • Prepare confidently for the ASQ CSSBB certification exam.


Who Should Attend

  • Senior Quality Professionals
  • Process Improvement Specialists
  • Project Managers and Engineers
  • Operations and Manufacturing Managers
  • Professionals preparing for the ASQ CSSBB exam
  • Those involved in quality systems and business excellence initiative

 

CIPS Level 2

Certificate in Procurement & Supply Operations

December 2026 Online

CIPS Level 2 is the first of CIPS entry level qualifications and is suitable for those who want to specialize in a specific occupation, occupational area or technical role. It will prepare learners for work by giving them the opportunity to develop sector-specific knowledge, technical and practical skills, and to apply these skills in work-related environments. This qualification supports learners within operational roles within the procurement and supply profession.


Who is it for?

For anyone new to the profession, with little or no business experience and those aspiring to move into a career in procurement and supply.
It is also ideal for managers in other professions and business leaders or entrepreneurs who need to understand how procurement should function and its overall impact on business success.

 

What will you learn?

Come away with a clear knowledge and understanding of facts, procedures and processes related to procurement and supply. You’ll be able to effectively interpret information and ideas, and learn how to identify, gather and use relevant information.
 

Learning Modules

  • Module 1: Introducing Procurement & Supply
  • Module 2: Procurement & Supply Operations
  • Module 3: Stakeholder Relationships
  • Module 4: Systems Technology
  • Module 5: Inventory, Logistics & Expediting

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