Essentials of Human Resources
08 June 2024 Ramallah

Course Overview

The SHRM Essentials of Human Resources program provides an introductory overview of key HR topics and the fundamental issues surrounding HR to help you effectively approach the challenging issues and everyday situations that you face on the job.

Developed by SHRM, the world’s largest HR association and leading advocate for HR professionals, the SHRM Essentials of Human Resources is the first introductory level HR program to incorporate components of the SHRM BoCK and provide insight into the standards for knowledge, strategies and competencies required of effective HR professionals around the world. While this program doesn’t prepare you for the SHRM-CP/SHRM-SCP certification exam, it helps set the stage for those interested in pursuing certification.

Why Choose SHRM Essentials for Human Resources

SHRM Essentials of Human Resources provides foundational HR Knowledge  and incorporates components of the SHRM BoCK. It provides insights into the standards for knowledge, strategies and competencies required of effective HR professionals around the world.

SHRM Essentials is ideal for those who are:

  • New to HR
  • Small business owners
  • Managers and professionals with HR responsibilities


Learning Objectives

This program is designed to provide you with the knowledge and skills necessary to:

  • Build a solid foundation in human resource management.
  • Discuss key pieces of federal legislation that impact HR.
  • Understand the role of the EEOC and its investigatory process.
  • Improve your employee recruitment and selection process to help avoid legal pitfalls
  • Understand the importance of effectively communicating base pay, incentive compensation, and benefits information to staff at all levels.
  • Gain knowledge of employee orientation, onboarding, and training and development.
  • Learn the process, methods and purpose of performance appraisals.

Run this course



  • The HR profession
  • Strategic and human resource planning
  • Recruiting
  • The selection processes
  • Evaluating applicants
  • Orientation, training, and development
  • Training program design
  • Training evaluation
  • The EEOC and affirmative action
  • Compensation legislation
  • Other federal
  • Total compensation
  • Pay increases and incentives
  • Compensation system design
  • Benefits overview
  • Performance management systems
  • Performance appraisal process
  • Disciplinary action
  • Termination

Educational PARTNER

Society for Human Resource Management (SHRM)

SHRM, the Society for Human Resource Management, creates better workplaces where employers and employees thrive together.
As the voice of all things works, workers and the workplace, SHRM is the foremost expert, convener and thought leader on issues impacting today’s evolving workplaces. With 300,000+ HR and business executive members in 165 countries, SHRM impacts the lives of more than 115 million workers and families globally.


Adi Mazen is an experienced HR expert with 16 years of experience in the field. He thrives on challenges that organizations are facing in our world today. As an entrepreneur in the HR field, he helped many companies to achieve excellence in their operations. He applied the HR best practices and provided the proper guidance for these organizations.

He designed solid human capital strategies in many fields. He designed apprenticeship programs in the field of recruitment, succession management strategies based on a scientific approach, and psychometric assessment tools. He uses the assessment center approach in selecting and developing high-potential leaders. Adi is also well recognized in his ability to design training and development strategies based on a solid organizational need.

Adi is a well-seasoned professional in establishing positive work environments. He uses 360-degree tools to assess the current culture of any organization, and making a well-suited strategy that helps advance the culture, and steering it in the right way. He made all the above achievements over his 12 years tenure with Caterpillar dealer in the levant area (Lebanon, Syria, Jordan, and West bank), where he occupied the position of HR group manager.

Adi Mazen has joined the Mudieb Haddad group three years ago, where he led a major initiative in designing KPIs (Key performance indicators) for all the jobs in the company. He uses quantifiable approaches in designing KPIs, and this helps the organization to establish a robust performance management system. He is also a committee member for ISO 9001 and ISO 22000. His contribution to the newly acquired ISO 22000 was important. He led the project of the food defense of ISO 22000 where he used the universal CARVER technique to assess the organization against this standard and the compliance state of the organization.

In addition to these professional achievements, Adi is a well-recognized HR certifications instructor in his country. He is a certified SHRM-SCP and SPHRi, and he delivers SHRM-CP/SCP professional certifications for the last seven years. Adi is known for his ability to simplify complex HR theories and can demonstrate these theories practically and easily. In addition to HR certifications training delivery, he is also a professional trainer for many HR topics, like Talent acquisition, succession management, and performance management. 

Adi Mazen is considered as one of the first professionals who acquired the ISO 30414 certification (HRM: guidelines for internal and external human capital reporting). This standard is the first of its kind in the world. It was designed to enable HR organizations to quantify their contributions and showing their ROI in a way that reinforces the business partnership of HR with the top management. He has delivered the first ISO 30414 lead auditor course in Jordan, and he is about to certify the IFH (Institute for Family Health) to be the first NGO certified in this standard in the Jordan area.


Three articles published on SHRM website:

  • Back to the Origins - Going Back to Basic Management Concepts Can Alleviate High Job Stress
  • HR Service Delivery - Transforming your HR department into employee-centric Function.
  • Sales Workforce Development

First book publication, sponsored by Austin Macauley Publishers:

The Four Levels of HR Excellence (Mastering the Basic HR Functions & Measuring Their Effectiveness), published April 2021.


Date Location Final Fee
8 - 10 June 2024 Ramallah 1,200 $
  • Fees in USD ($) and excluding VAT
  • Fees include:
    • Official SHRM material 
    • Exam
    • Official certificate from SHRM

There is no more profitable investment than investing in yourself.